Taming The Beast: Success With Difficult People

Frustrated from trying to communicate with that difficult co-worker, boss, student, or colleague? We all experience individuals whose communications and personality can present roadblocks to effective face-to-face communications and productivity. This presentation draws from my 25 years communications experience with professionals in three continents and my book, "Taming The Beast: Success With Difficult People" [ByeCap Press], to demonstrate how professionals can learn to communicate and to deal with challenging and difficult personalities. Having tested the communications and personality styles of more than 2,000 professionals in seven countries, I describe skills vital for communicating effectively face-to-face while improving relations with pressure sensitive and time-stressed individuals – in both the working and non-working environment.