Client Development Skills Course - Provides service professionals with skills vital to generating new client business while enhancing client service. This program is ideal for professional fee earners needing a foundation in pro-active business development and client relations.

This course has proven over the years to serve as the foundation for professional service firms that want to create a more pro-active business generation and client service culture among its fee generators. The Client Development Skills Course creates behavioral change, while stimulating professionals to become more focused in the development of business from existing and from prospective clients.

The Client Development Skills Course focuses on the following:

Increase Client Development Efficiency, While Learning How To Reduce The Amount Of Time Devoted To Business Generation;

Acquire Skills Important To Enhancing Client Relationships;

Understand Methods For Improving Practice-Wide and Firm-Wide And Individual Client Service;

Increase The Client's Level of Satisfaction;

Confidently Conduct Meetings That Identify New Business Opportunities;

Differentiate The Firm , Practice Speciality, And Individual From The Competition;

Improve Personal Communications Skills;

Increase Revenue By Increasing The Volume Of Client Engagements.

Participants: Senior, mid-level, and junior fee earners

Course Length: One Day

Optimum Number Of Participants: Between five and ten

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