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SERVICES PROVIDED


 
Services Provided



International/Regional Practice Expansion - Strategic programming for practice specialties interested in expanding business within an immediate geographical area or in developing new business within another country.

Client Development Skills Training - Service firm professionals, both junior and senior level, will find this Course highly valuable to their practice. Fee earners with an existing book of business and those who are interested in increasing their client roster will benefit from this program.

Strategic Client Service Planning - Professionals learn how to increase client satisfaction, acquire new business, and demonstrate to the client that the client's interests are the service professional's number one concern. Both fee earner and client benefit from this process.

Consultative Selling Skills - Service professionals who possess effective selling skills generate more business and bring more value to the client relationship than individuals who lack these skills. This program provides fee earners with these important skills.

Client Feedback Programming - Existing clients are a firm's most important business generation asset. Knowing client attitudes and opinions is vital to retaining existing business, enhancing client relations, and securing new business. This client development activity provides a practice area or a firm with this important client service information.

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Cross-Marketing - is among the highest and most useful partner and other fee earner client development time. When effectively implemented, clients, fee-earners, and the service firm benefit.

Personal Business Generation Coaching - Service firm professionals acquire needed business generation and marketing skills through one-on-one coaching sessions.

Industry-Specific Marketing - This pro-active method for identifying new business opportunities provides a focused model that stimulates fee earner follow-through, an important ingredient often missing in service firms.

Client Relationhip Management - Those who are responsible for the client relationship learn how to effectively manage client service teams. Participants acquire management skills vital to enhancing client relationships.

Winning The Competitive Bid - As the marketplace increases the number of competitions, knowing how to effectively produce and present winning proposals becomes all the more important. This session teaches individuals how to develop and to present proposals that win new business.